Refund policy

Effective Date: December  1st 2025

At BloxyGoods.com, we sell digital game items only. Because of the nature of digital products, all sales are considered final. However, we do allow refunds in limited circumstances, outlined below.

1. General Policy

• All purchases are non-refundable once the digital item has been delivered.
• Refunds are only considered if:
  
• The item was not delivered.
• There was a technical error that prevented you from receiving your item.
• 
  
• We do not issue refunds for:
  
• Buyer’s remorse (changing your mind after purchase).
• Issues caused by violating the Terms of Service of the game/platform.
• Unauthorized purchases made by third parties (family, friends, etc.).
• 
  

2. Refund Requests

• To request a refund, you must contact us within 24 hours of purchase.
• You will need to provide:
  
• Order ID or receipt.
• Description of the issue.
• 
  
• If approved, refunds will be processed to the original payment method within 5–10 business days.

3. Chargebacks

• Unauthorized chargebacks are prohibited.
• Customers who file chargebacks without first contacting us may be banned from future purchases.

4. Delivery Issues

• If your item was not delivered correctly, please reach out to us.
• We will first attempt to re-deliver the item before considering a refund.

 

 

5. Contact Information

 

For refund requests or delivery issues, contact us at:

Email: admin@bloxygoods.com